Global HR Research has announced the release of a critical industry research study curated and managed by HRO Today, which revealed dramatic shifts in HR’s service and technological support needs. The study showed a striking swap in rankings between I-9 Verifications with drug testing. In addition, the tight labor market is believed to have contributed to an expanded definition of speed and responsiveness in conjunction with increased pressure for quicker turn-around times in services, displacing compliance standards. More than 70 percent of respondents indicated Data Protection & Security with PII was nearly as important as the real-time updates.
