The Consumer Financial Protection Bureau (CFPB) took action against General Information Services (GIS) and its affiliate, e-Background-checks.com, Inc. (BGC) for failing to take basic steps to assure the information reported about job applicants was accurate. The CFPB is ordering the companies to correct their practices, provide $10.5 million in relief to harmed consumers, and pay a $2.5 million civil penalty. Specifically, GIS and BGC are found to have violated the Fair Credit Reporting Act (FCRA) by failing to take basic steps to assure accuracy and including impermissible information in consumer reports. In addition to the monetary penalty, the companies also are required to revise their compliance procedures, retain an independent consultant and develop a comprehensive audit program.
