Showing Posts In "Employment Verification and Reference Checking" Category

What are Employment Reference Checks?

Although both are important, there is a big difference between an employment reference check and a pre-employment background check. An employment reference check involves calling the listed professional and/or personal contacts to confirm details like dates of employment, pay history, job title, and nature of the job once held.   Read more

Are You Hiring Charlatans?

A new Checkster study has revealed that 78 percent of applicants who took part in a survey misrepresent themselves and 66 percent of hiring managers are willing to accept these lapses in ethics. Common lies include made-up revelation experiences, false reasons for leaving a job, using a director title when the actual title was a […]

Reference Checking: To Automate or Not

According to Checkster Research, employers should be completing four reference checks on any candidate before hiring him or her. But a reference check is only as good as its structure, which should include: asking the right questions; listening carefully to the answers, especially what isn’t said; following up on what seems like obfuscation or glossing […]

Handling Candidate Data Will Be Under the Spotlight in 2019

In the second article in a two-part series, Roy Maurer of the Society for Human Resource Management, points out that data-breach protection, information security and compliance with privacy laws are at the top of the list for those managing employment screening in 2019. Les Rosen, founder and CEO of Employment Screening Resources, blames the data […]

Asking for Employer References – What Can You Ask, And When? GDPR and Other Legal Considerations

Although there is no standardised reference request, a few common questions include a confirmation of dates of employment (start and end date); a confirmation of the last job role in the company; salary; job responsibility; any issues of misconduct; a character reference; absence records; relationships with management and co-workers; rehire considerations; and the reason for […]

Increased Protections for Employers Answering Reference Requests

California Governor Jerry Brown recently signed into law AB 2770. The bill, which will go into effect Jan. 1, 2019, protects employers from defamation claims when advising a prospective employer that the applicant was the subject of a credible sexual harassment claim. Employers currently are prohibited from non-malicious references regarding the job performance or qualifications […]

Equifax Restoring The Work Number Portal with Beefed-Up Security

The Work Number employee portal at Equifax was taken offline for servicing on Oct. 8 and the company continues to work to add new security features and restore its full-access. The servicing was in response to potential security vulnerabilities in a browser-based portal of its employment verification service. The additional security enhancements are designed to […]

Reference Should Come from a Coworker Not Just a Boss

SkillSurvey recently undertook a large text analytics project that investigated open-ended comments from job references. The examination of 20,000 references reinforced the idea that references for a potential hire should come not only from former managers, but co-workers, as well. In areas of improvement, coworkers most often cited employees as being too helpful, poor at […]

Reference Checks: Just Not Enough: Criminal Background Check is Very Important Too

Sarah Baldeo of ISB Canada finds it interesting the number of human resource leaders who do not see any value in performing criminal background checks. Some, she said, regard them as being superfluous and believe that reference checks are sufficient when verifying information. Some have even made the argument that they can verify references through […]

5 Steps for Conducting Effective Reference Calls

Although most employers dismiss reference calls as an outdated and highly biased part of the screening process, they can provide invaluable insight that can’t be obtained through interviews and background checks. Businesses should start with a purpose by understanding what information they are seeking. They also should know the best person to talk to. Employers […]


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