Showing Posts In "Employment Verification and Reference Checking" Category





Equifax Restoring The Work Number Portal with Beefed-Up Security

The Work Number employee portal at Equifax was taken offline for servicing on Oct. 8 and the company continues to work to add new security features and restore its full-access. The servicing was in response to potential security vulnerabilities in a browser-based portal of its employment verification service. The additional security enhancements are designed to […]


Reference Should Come from a Coworker Not Just a Boss

SkillSurvey recently undertook a large text analytics project that investigated open-ended comments from job references. The examination of 20,000 references reinforced the idea that references for a potential hire should come not only from former managers, but co-workers, as well. In areas of improvement, coworkers most often cited employees as being too helpful, poor at […]


Reference Checks: Just Not Enough: Criminal Background Check is Very Important Too

Sarah Baldeo of ISB Canada finds it interesting the number of human resource leaders who do not see any value in performing criminal background checks. Some, she said, regard them as being superfluous and believe that reference checks are sufficient when verifying information. Some have even made the argument that they can verify references through […]


5 Steps for Conducting Effective Reference Calls

Although most employers dismiss reference calls as an outdated and highly biased part of the screening process, they can provide invaluable insight that can’t be obtained through interviews and background checks. Businesses should start with a purpose by understanding what information they are seeking. They also should know the best person to talk to. Employers […]


How to Use a Professional Reference Check in the Hiring Process

Thinking about skipping the Professional Reference Check? Think again. Job applicants will go to great lengths to make a good impression and, while a Professional Reference Check may support the reasons this person is great, it can also reveal negative details your applicant may not disclose on his or her own. In fact, references are […]


Degree Verification Practices in 2016: A study by Personnel Screening Helpdesk

Personnel Screening Helpdesk conducted a study of the degree verification practices of major universities in the world. Out of the 50 sampled universities, 33 of them have outsourced their verification services to third party agents. These agents included the following: National Student Clearinghouse (“NSC”) (in the United States) Higher Education Degree Datacheck (“HEDD”) (in the […]


Relying on References in the Recruiting Process

When it comes to checking references, a recent survey has revealed surprising insights into just how closely HR leaders rely on the personal referees provided by applicants. Close to two thirds of respondents reported having contacted a referee who did not give positive feedback about the job applicant. In addition, a significant proportion of those […]


Legal Hot Water in Giving a Bad Reference

In cases where an employee’s contract was terminated for performance issues, it is unlikely HR would then provide a positive reference when contacted by any future employers. Yet, according to one workplace lawyer, providing a so-called ‘kiss-of-death’ style reference may be a ticket to legal hot water, including possible accusations of defamation, misrepresentation or an […]


Qualified Privilege for Reference Statements, September 2012

The following 31 states have qualified privilege laws for references provided in good faith: AK, GA, IA, MD, NM, OK, TN, WI, CO, HI, KY, MA, NV, OR, TX, WV, DE, ID, LA, MO, NY, PA, UT, WY, FL, IL, ME, NC, OH, RI, and VA. While some states offer an “absolute” privilege, most offer […]


Hiring Wisdom: Do You Know the Truth About Checking References?

When it comes to checking job applicant references, people who come with great references can turn out to be duds on the job, and people with poor references could very well be great employees. Employers may give bad references on a great person to try to keep the employee onboard, to keep them from taking […]




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