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The Difference Between Actual Safety and Perceived Safety

Businesses have legal, ethical, and fiduciary responsibilities to maintain high standards of safety. But the perception of safety is just as important in maintaining trust, brand loyalty, and credibility with customers and employees. Employers face several challenges, though, including the recognition that employees are unique in their personalities, motivators, and stressors; changing work models that make identifying criminal behavior after hire more difficult; the fact that consumers want safety and fairness; and the idea that Americans are obsessed with background checks, but often don’t fully understand them. Continuous criminal monitoring can help alleviate several of these challenges, sending a positive signal to employees, consumers, regulators, and the media.


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Post By Ken Shafton (1,157 Posts)