Ensuring that personal information held by an organization remains confidential and is seen only by employees who need it and for legitimate business purposes is a challenge that needs to be taken seriously. Accountability remains with the organization to safeguard personal information from unauthorized users or disclosure. The Office of the Privacy Commissioner of Canada recommends organizations educate employees about the seriousness of the protection of personal information; protect confidentiality; monitor access to information; and respond to all reports of employee snooping.
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