The COVID-19 pandemic has caused a shift in the workplace that has led to a need for more transparency and communication. Hybrid cultures – or those that involve employees working from various locations – should include hybrid communication so that all players are on the same page. Building trust and inviting honest feedback is another key factor in embracing the shift in the workplace and this can be achieved through employee engagement surveys and pulse surveys. Sharing more consistent policy updates through the right technology can also keep employees “in the know,” and creating more opportunities for open discussion is a way to keep everyone engaged and contributing.