The United States Citizenship and Immigration Services (USCIS) has announced an E-Verify policy update that provides employees who receive a Social Security Administration (SSA) Tentative Nonconfirmation (TNC) with a “citizen mismatch” reason with the option to call the Department of Homeland Security (DHS) to resolve their cases. The policy is intended to reduce the significant backlog of pending social security TNCs caused by the pandemic. Employers are encouraged to update their E-Verify TNC process and tutorials to include a review of the SSA Further Action Notice (FAN) letter for citizenship status mismatch language; mention that employees can call DHS when discussing a citizenship status mismatch TNC; and be careful to avoid asking employees too many questions about their citizenship status.
