Hiring a third-party background screening company can save a business time, money, and legal risk, but there are several things to know before choosing which firm to go with. Important factors include flexibility, knowing the vendor’s scope, and whether the business offers a compliance-driven service. In addition, how the vendor handles challenging reports, the cost of the services, and turnaround time also are things to consider, as are knowing who is in charge of the account, understanding the vendor’s dispute rate on reports, becoming familiar with reviews and references, and how their customer service measures up.
