CRAs are responsible for completing employment verifications for thousands of employers, but sometimes difficulties presented by the process can be out of their control. There are several things that can be done to not only help the company take control of its verification orders, but also scale the CRA to take on and successfully complete more work than ever before. These include evaluating past volume to predict spikes and quiet periods; speaking regularly with customers about anticipated volumes, and outsourcing overflow verification work to a third-party background screening data provider.
