Volume 10, Edition 11, November 2014
 

This Month’s Challenge is sponsored by:


  		 
 
 

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CRA ABC Corp. received a dispute from a consumer in 2014. The original report on this consumer was in 2005. What steps should ABC take in response to the dispute?

a. It should conduct the investigation in the same manner it would a dispute on a report sent recently and provide the results to both the consumer and the client who originally requested the report.

b. It should conduct the investigation in the same manner it would a dispute on a report sent recently and provide the results to the consumer.

c. It should inform the consumer that the dispute is untimely and take no further action.

d. It should inform the consumer that the dispute is untimely and inform the client for whom the original report was run that a dispute was made.




 

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